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Services
At Brilliance, we strive to provide our customers with an unmatched level of customer care. Each loose diamond, engagement ring, and fine jewelry order comes with an array of unique services and consumer-friendly policies to ensure that Brilliance becomes your lifelong jeweler of choice.
Free Express Shipping
Every order from Brilliance comes with complimentary express shipping. Our packages are securely packed, fully insured, and sent using the most dependable courier companies.Free Express Shipping
30 Day Returns
At Brilliance, we stand behind each of our products with a 30-Day Money-Back Guarantee. If you’re not delighted with your purchase, return it for a full refund or exchange.30 Day Returns
Conflict Free Diamonds
Brilliance has a zero-tolerance policy against conflict diamonds. We source our loose diamonds from upright suppliers to ensure that our materials are mined in a socially and environmentally conscious manner.Conflict Free Diamonds
Guaranteed Lowest Prices
Our large selection of diamonds and jewelry are offered at the lowest prices guaranteed. We will beat any price that you find for an item of identical size and quality.Guaranteed Lowest Prices
Signature Packaging & Gifts
Loose diamonds and diamond jewelry are presented in black lacquered wooden boxes. Additional complimentary gift options include a gift receipt or gift message.Signature Packaging & Gifts
Gemological Appraisal
Your certified loose diamond will be evaluated by an expert gemologist to determine its market value. Each order comes with a signed appraisal document that states the valued amount so you can insure your purchase.Gemological Appraisal
Lifetime Upgrades
The lifetime upgrade service allows our customers to trade in their diamond for a certified diamond of a higher value. The cost of the original diamond is applied toward the price of the new one.Lifetime Upgrades
Brilliance Care & Maintenance
Brilliance offers free comprehensive maintenance services on every purchase for as long as you own your diamond, engagement ring, or fine jewelry product.Brilliance Care & Maintenance
Secure Shopping
Brilliance uses McAfee services, VeriSign security, and other technologies to ensure that all online transactions are encrypted and that your information remains confidential.Secure Shopping
Expert Guidance & Advice
Brilliance provides our customers with accurate information and courteous guidance. Our experts are always available to assist you in finding a loose diamond that matches your preferences.Expert Guidance & Advice
